Users are getting notifications when subscribed to a topic, but not getting notified when subscribing to a forum when there are new topics.

I have browsed the forum and also other sites looking for a resolution to no avail.

Has anyone experienced this? Has anyone found a resolution, if so?

All other emails coming from the site are coming through just fine.

Thanks in advance.

[@emgb_520 Participant 5 years ago]

Hello, everyone!

Is there anyone who has experienced this and possibly resolved it?

Thanks!

[@emgb_520 Participant 5 years ago]

Pinging this topic.

[@emgb_520 Participant 4 years, 12 months ago]

Anyone?
Thanks.

[@sblwp Participant 4 years, 11 months ago]

Hi,
Yes, I have the exact same problem but no answer found yet 🙁

[@emgb_520 Participant 4 years, 11 months ago]

Boooooo! I figured since bbp was such a huge plugin there would have been some kind of resolution to this issue by now. I’ve seen it documented as a problem for at least the last couple of years.

[@robin-w Moderator 4 years, 11 months ago]

you are assuming that because it doesn’t work for you it doesn’t work for anyone 🙂

It works fine on my test site.

so create a new topic and subscribers to the forum get an email when a new topic is created.

If this is not happening for you, then it could be a theme or plugin issue

Themes

As a test switch to a default theme such as twentyfifteen, and see if this fixes.

Plugins

If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

Then come back

[@emgb_520 Participant 4 years, 11 months ago]

I did not assume that – But thanks for responding. I will try what you said and come back.