[brettdarnesh]

I have a number of not so happy customers being inundated with emails from the forum, they are receiving numerous repeat emails for some reason.

I’m happy to try and figure it out, BUT for the URGENT NOW, I need a way to just shut off all the emails coming from bbpress. Is there a surefire way to do this?

happy with functions.php code snippets, anything

thanks for your help

Brett

[Robin W]

dashboard>settings>forums and turn off subscriptions should do it.

[brettdarnesh]

@robin-w thanks

I have turned off the ” Allow users to subscribe to forums and topics”

but was not sure if that stop emails going out from topics already subscribed too

I’ll ask some customers tomorrow

[Robin W]

as far as I can see the only functions in bbpress that mail have a check on that parameter.

However if you are also using buddypress or @mentions, then they may well do stuff as well.

[brettdarnesh]

thanks 🙂

next is recreating the site on a development site to try and figure why it is sending many duplicate emails to the participants.

[Robin W]

🙂

[brettdarnesh]

@robin-w and anyone else who might be able to help

It hasn’t stopped emails going out :-/

I’m not using buddypress and I don’t mind if @mentions get emailed. It is the numerous reply to topic notifications.

It seems to keep everyone subscribed regardless

[Pascal Casier]

It must be a plugin somewhere that does this!

Have you tried installing a plugin like ‘Postman SMTP’ and check the logs ? In that plugin, in the advanced options there is also a way to change to TEST which (I suppose) will delete all emails before sending them out.

Keep us informed!

[brettdarnesh]

Thanks @casiepa,

I have postman SMTP, the only emails it has logged in @ mentions, which is fine and the usual password reset type emails, there are not that many logged through postman SMTP. I have changed the advanced options to ‘delete all emails’ so I will see how that goes …

here are some of the relevant plugins I am using etc if it helps

WP version 4.7.3
Theme Divi 3.0.35
PHP version 7.0.16
bbPress version 2.5.12-6148
Active Plugins Name and Version
– p1 bbP Toolkit 1.0.8
– p2 bbPress WP Tweaks 1.3.1
– p3 bbPress 2.5.12
– p8 Image Upload for BBPress Pro 2.1.5
– p14 Postman SMTP 1.7.2

[brettdarnesh]

changing the setting in Postman SMTP didn’t work either

[Pascal Casier]

Then I’m out of ideas ! There is somewhere a plugin that is sending directly without using wp_mail or you have another process running on the server that is doing strange things 🙁