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Problem with user profile


  • bjarvis
    Participant

    @bjarvis

    Any idea what could be causing this? When clicking on a user profile: …/students/username, this screen is appearing. I guessing its a conflict with something but I’m not finding it.
    screen capture

Viewing 3 replies - 1 through 3 (of 3 total)

  • Robin W
    Moderator

    @robin-w

    possibly a conflict, or maybe your site has been hacked.

    is this just one username or all ?

    It could be a theme or plugin issue

    Plugins

    Deactivate all but bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    Themes

    If plugins don’t pinpoint the problem, as a test switch to a default theme such as twentyfifteen, and see if this fixes.

    Then come back


    bjarvis
    Participant

    @bjarvis

    Thank you for your reply Robin. The issue turned out to be a conflict with the themes customization area for a “custom 404 page” instead of using the default 404 page. When I turn this off, and use the default 404 page, the issue resolved. The theme developer is working on a fix on their end. :o)


    Robin W
    Moderator

    @robin-w

    great – glad you have found the issue – and thanks for reporting back !

Viewing 3 replies - 1 through 3 (of 3 total)
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