I’m using bbPress for my membership site, and when people do things like use bold or italicized letters, add any of the custom things on the menu when they create a post, if they are subscribed to the post, they get a notification email that looks like this:

Hi @ande!

Thanks for checking on me. 😊 I worked through The Process and I do feel better. Here’s what I came up with. Am I doing this right?
<div><span style=”font-size: 24px; font-weight: bold;”>The Process™ Worksheet:</span></div>
<div></div>
<div><span style=”color: #09afff; font-weight: bold;”>Step 1:

How can we fix this so the emails don’t show up in code?
Thanks!

[@johnmcole Participant 5 years, 1 month ago]

I’m having the same issue with bbPress email notifications coming through as HTML code. I’m using the BuddyBoss theme and platform and have reached out to their support for help, but haven’t found a solution yet.

@avaiya Did you ever find a solution to this? If so, what was it?