When I check the box ‘Notify me via email’, emails are not being sent. What could be wrong?

Thank you for your help.

[@robin-w Moderator 8 years, 9 months ago]

lots of things !

Start with

1. You should be aware that many spam filters strip messages that do not come from the correct address. So if your site is mysite.com and your email address in wordpress settings>general is fred@gmail.com then it is likely that messages will be dumped in transit. You need to set up email to come from your site eg fred@mysite.com, your hosting provider can help if needed.
2. Just bbpress?
Then you need to see if this is wordpress wide or just bbpress.
Try https://wordpress.org/plugins/check-email/

Then come back

[@indyguide Participant 8 years, 9 months ago]

Thank you.
I checked both points. I received the test email successfully. So it is bbpress.

[@robin-w Moderator 8 years, 9 months ago]

ok, so

AS A TEST ONLY –
Plugins

Deactivate all but bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

Themes

If plugins don’t pinpoint the problem, as a test switch to a default theme such as twentyfifteen, and see if this fixes.

Then come back

[@robin-w Moderator 8 years, 9 months ago]

and of course

By default, you do NOT receive emails for your own topics/replies, only if somebody else replies on your subscribed topics

so testing would need two email accounts to prove !

[@indyguide Participant 8 years, 9 months ago]

Thank you very much.
Yes, the default theme fixed it. I am using the Make (child) theme.

How can I fix this now?

Thank you!

[@robin-w Moderator 8 years, 9 months ago]

would suggest you post a question on their support site

https://wordpress.org/support/theme/make

[@dinoeliadis Participant 7 years ago]

I have tested all of this and email notifications are still not being sent.

All other plugins which send emails from the site are working. And, I check with my server support. All logs show email is work correctly from the site, What’s next to try?

[@robin-w Moderator 6 years, 12 months ago]

I presume you are subscribed to the forums and topics that you are expecting them from – sorry, but 4 years on here and you always ask the obvious 🙂

If you have done ALL of the above, the I would set up https://en-gb.wordpress.org/plugins/bbpress-notify-nospam/ and see if that is sending, which would help reduce the issue further

then come back

[@dinoeliadis Participant 6 years, 12 months ago]

Yes, notify-nospam is installed. Still no emails sent.

[@dinoeliadis Participant 6 years, 12 months ago]

Wait, it does seem to have worked. I’ll begin turning on the rest of the plugins on and see if something causes an issue.