Hello,
I am building a site with a theme purchased on Envato. On the production server I do not have the bar for the text layout.
I thought it came from the theme but after installing it on my test server with all the plugins it works on my test server.
On the production server I disabled all the plugins and it’s still the same.
I don’t see how to debug this to find what is the cause of this problem.
My test server:

The production server:

I have made good progress I do not want to start from 0.
Thank you for your help.

[@robin-w Moderator 2 months ago]

sorry, how is this related to bbpress?

[@titis14 Participant 2 months ago]

the part visible on the screenshots is the field to reply to a message, don’t you see that the bar for formatting is missing?

[@robin-w Moderator 2 months ago]

sorry, I don’t see any screen shots

[@titis14 Participant 2 months ago]

I’ll give you the links to the images this evening.

[@titis14 Participant 2 months ago]

Here are the links to the screenshots.
My test server: http://servertitis.free.fr/images/site/bds1.jpg
The production server: http://servertitis.free.fr/images/site/bds2.jpg

[@robin-w Moderator 2 months ago]

ok, so in default mode, you will have the same bar as here. Another plugin or the theme is adding tyhe one on your test server. Are you using the bbp style pack plugin?

[@titis14 Participant 2 months ago]

I tested the different modes of bbp-style-pack same. I just disabled all the plugins again same.
I put another theme same 🙁

[@titis14 Participant 1 month, 4 weeks ago]

On the production site we see that the bbp-the-content-wrapper class calls nothing see image.
http://servertitis.free.fr/images/site/bds3.jpg
On the test site we can see the tmce see image
http://servertitis.free.fr/images/site/bds4.jpg

[@robin-w Moderator 1 month, 4 weeks ago]

ok, so sorry I cannot help further, it is related to a difference between a setting, theme or plugin between the 2 sites, and yes it is tinymce related.

Given that it is not in production, then you probably want to try disabling things in test to see what is adding it, rather than take out things in production.

[@titis14 Participant 1 month, 4 weeks ago]

The test just allowed me to confirm that bbpress works with the theme. The production site has backups so if you have to break things to find the solution it’s not a problem it’s still under construction.

[@robin-w Moderator 1 month, 4 weeks ago]

sorry, I’m just a guy sat in his kitchen trying to help others. bbpress is a free product and has no paid support, and we don’t access individual sites.

[@titis14 Participant 1 month, 4 weeks ago]

Hi, enjoy your meal if you’re still in your kitchen :).
After exporting everything and doing a fresh install I installed WP then the theme then bbpress it was OK.
I then imported everything with the wordpress tool it’s OK.

[@robin-w Moderator 1 month, 4 weeks ago]

great – glad you are fixed