[fontadoni]

Hello,

I encountered major problems after running the “Repair Forums” tools on my site newdirt.org/forums. It seems like all forums, topics and replies have lost their “parent relationship” and my forum looks empty. This is not a new forum installation, I have hundreds of posts. It looks the same from the admin panel, I can see forum names but they have 0 posts in them. I can see topic titles but they look empty. Replies have “No Topic” and “No Forum” assigned to them, but the content is there. The funny thing is that if you go directly to each topic link, you can see each topic with their replies (for example as accessing “Latest Forum Topics” from the sidebar: Topic From Sidebar.

Things that I did previous to this problem: upgraded wordpress to 3.6.1 and then ran Tools -> Forums -> Repair Forums.

PLEASE HELP!

Wordpress Version: 3.6.1
bbPress Version: 2.4

[fontadoni]

Anybody?

[BenHanna]

i have same problem why no response here?

[fontadoni]

I’m guessing this has to be a bug in the bbpress “repair forum” tools. My board has been down for a week already, so I’m hoping somebody will pitch in soon (now that it’s two of us, and probably more of us eventually). Let me know if you are able to find a solution.

[Stephen Edgar]

Can you create a ticket in Trac for this with as much info as you can to help us reproduce the issue.

http://bbpress.trac.wordpress.org

[fontadoni]

Yes, I’ll do that. Thank you!

[Stephen Edgar]

Can you open the bbPress ‘Settings’ -> ‘Forums’ panel in your WordPress dashboard:
eg. http://example.com/wp-admin/options-general.php?page=bbpress

Change a setting eg. Topics from 15 per page to 14 per page click ‘Save Changes’
(It doesn’t really matter what is changed here as we are just forcing bbPress to update its setting in the wp_options table)

Go check your site at eg. http://example.com/forums

Is the issue fixed?

If Yes, go back and change the setting back to its original setting

If not, now go to the ‘Tools’ -> ‘Forums’ panel in your WordPress dashboard:
eg. http://example.com/wp-admin/tools.php?page=bbp-repair

Run each of these individually:

• Recalculate the parent topic for each post
• Recalculate the parent forum for each post
• Recalculate private and hidden forums
• Recalculate last activity in each topic and forum
• Recalculate the sticky relationship of each topic
• Count topics in each forum
• Count replies in each forum
• Count replies in each topic
• Count voices in each topic
• Count spammed & trashed replies in each topic
• Count topics for each user
• Count replies for each user

Again go check your site at eg. http://example.com/forums

Is the issue fixed?

[fontadoni]

Hi Stephen, I appreciate your taking the time to look into this. I followed your guidelines but unfortunately the issue was not fixed.

I remember running all repair tools at once right before this happened, don’t know if this could have caused the problem but I am aware that I am supposed to run them individually. I also had been having problems posting anything on my boards (either as admin or moderator). I would get “ERROR: Invalid author name submitted!”.

Edit: Is there any other way I can force the “wp_options table” to update its settings, say through phpMyAdmin?

[Stephen Edgar]

Thanks for that, it appears it’s not related to another bug I was testing for 🙁

As per above using your bbPress.org/wordpress.org username and password can you create a ticket on Trac and we can then track it much better there.

[fontadoni]

Ok, thanks. I have created the ticket, let me know if you need any more info.

[Stephen Edgar]

Thanks, I will dig around a bit more tomorrow and see what I can find.
https://bbpress.trac.wordpress.org/ticket/2433

[fontadoni]

Great, I appreciate it. Thank you.

[fontadoni]

The issue has been resolved. It was not a bug in the “repair tools” but my host restricting access to the database due to having exceeded its maximum allowed limit.

Thanks again Stephen for helping me find the source of my problem.