Hi,

Our site tyndale.edu is having an issue since one of the latest updates. Our pages that require a login widget no longer work correctly and simply display shortcode to the users on the screen. We use DreamPress through Dreamhost and they have not found a solution. We’re running WP 4.8.3 and BBPress Version 2.5.14. DreamHost support made this comment,”The page is using shortcode but functions.php should be picking it up but is not”. If you use the wayback machine and choose Feb. of this year everything works perfectly! unfortunately I don’t have any backups that go that far.
You can see examples of the problem on these pages: https://www.tyndale.edu/students/open/
and https://www.tyndale.edu/students/library/galaxie-journal/

Any ideas?

[@robin-w Moderator 7 years, 1 month ago]

these sortcodes are theme(or other plugin) related, not bbpress.

what theme are you using?

[@rbg1163 Participant 7 years, 1 month ago]

I’m using Asteria Pro

[@robin-w Moderator 7 years, 1 month ago]

ok, as a paid theme, suggest you contact the theme authors for help