Help! I am a designer, NOT a programmer…I finished up a site for a client last week that included a forum and today we are getting this message: ERROR: Could not establish a database connection. I have a more tech savvy friend trying to help me but I can’t figure it out.

Any suggestions? Thank you so much!

Update, the bb_admin folder cannot be reached… strange! it is on the server but the url says: Oops! This link appears to be broken.

[@royho Participant 14 years, 9 months ago]

That error message usually means either it can’t connect because the database does not exist or your login credentials are not correct.

I would check that first before anything…

[@charissa Member 14 years, 9 months ago]

Thank you! We did check that. Just resolved with godaddy (would never recommend their service to a client but he already had an account). It was GoDaddy’s error. Somehow the database direct address changed on their end and that caused the problem but it is now fixed!

Thank y0u!

Will mark this as resolved now!