The ‘Forums’ heading is created by your theme.
which method in the below are you using to create the forum page?
https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/ item 3
I believe that Method 1 was used to create the forum page, but I cannot find any pages associated with this name in the WordPress pages section.
After checking the settings, I realized that I have only used custom links /chats/ in the menu and have not created any pages for forum.
ok, so are you now fixed ?
No. could you please provide any option or code to add a shortcode on this page.
ok, so you can add text below the heading, just create this as normal text.
Then where you want the forums put in the shortcode
[bbp-forum-index]
If you are using blocks, then there is a shortcode block you should use.
I have created a forum page with the URL ‘/chats’ and titled it “Forums”. Also, I have added a heading to the page and inserted the shortcode ([bbp-forum-index]) directly below it. Additionally, I removed the root slug option in the Forum settings page and left it as a blank field, saving the changes. As a result, the root slug was automatically generated as ‘forums’.
is it correct?
View post on imgur.com
The screenshot I provided is only for your reference regarding Method 1.
Additionally, I removed the root slug option in the Forum settings page and left it as a blank field, saving the changes. As a result, the root slug was automatically generated as ‘forums’.
NO the forum root should match the page url ie chats
When I try to access the page using “http/websiteurl/chats”, it displays the default forum page (without heading) after adding the forum root ‘chats’.
View post on imgur.com
when we access the page with the URL “http/websiteurl/forums/” , it displays the page with heading after adding the forum root ‘forums’.
View post on imgur.com
so with root set as chats and a chats page and the shortcode, you can then add your desired shortcode above the forums one.