no problem, I’m just a guy sat in his kitchen trying to help others – happy to see if we can resolve.
Can you confirm that you have cleared cache on both server and browser before the latest test. If so…
At the moment I am trying to work out which bit of code is causing the issue, and your test eliminated one area.
So as a further test if you did not have the conflict with gse before, can you select the ‘standard footer’ option in the style pack theme settings and whilst this will give you back the original shortcode problem, does it fix the gse problem, that will get me closer to the problem code !
Thank you very much for your time spent solving my and others’ problem.
In response to your questions, it should be stated:
1- Yes, I cleared the cache on the server and the browser before the last test.
2- To be sure, I also tested the site with four browsers: Chrome, Edge, Mozilla Firefox, and Opera, and they display the same error.
3- To clear up any doubts, I deleted the site in Google Custom Search and recreated it.
When we haven’t made any customizations yet, the code works fine, but as soon as we make a customization, such as changing the color of the search box from white to black, the problem appears.
4- Since I had placed the code in the header section under the header navigation, the problem occurred. I also tested the code in other parts of the site, such as the sidebar, but the problem remains.
5- Unfortunately, I didn’t understand what you meant by the “Select standard footer” option in the theme settings of the style pack” because I basically don’t know where it is located. If possible, please tell me how to access it so I can do it.
5.
Dashboard>settings>bbp style pack>theme support and look for Footer options
by the way I have released version 6.1.7, but this is dealing with other issues, so you should see no change
Yes, I enabled the option:
If you are using shortcodes in your footer, this option should ensure they display correctly
in the previous update you provided and it is still enabled.
Also, no changes were seen with the recent update 6.1.7.
ok, I need to to go back to standard footer to see if this fixes the gce issue as per previous post
So as a further test if you did not have the conflict with gse before, can you select the ‘standard footer’ option in the style pack theme settings and whilst this will give you back the original shortcode problem, does it fix the gse problem, that will get me closer to the problem code !
Thanks again for your efforts in resolving the issue.
After updating the plugin to version 6.1.8, the ‘standard footer’ option was also tested in the Footer options section, but unfortunately it has no effect and the error still exists.
thanks,
1. so can you confirm that with the footer option set at
'If you are using shortcodes in your footer, this option should ensure they display correctly '
The shortcode in the footer works.
2. on the GCS problem, does this only happen on ‘forum’ pages, or is it throughout the site?
It is throughout the site.
