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delete account

Viewing 6 replies - 1 through 6 (of 6 total)

  • Robin W
    Moderator

    @robin-w

    so dashboard>users>select user and delete is not working ?


    ziseshiya
    Participant

    @ziseshiya

    it is not working. I use the administrator account (b in picture),when I activate bbpress plugin, I can’t delete the account (j in picture). Please refer to the picture( https://imfonts.biglabgo.com/bbpress%20Activated.png )When I disable the bbpress plug-in, the administrator account (b) can delete the account (J), the situation is this( https://imfonts.biglabgo.com/bbpress%20Unactivated.png ).


    Robin W
    Moderator

    @robin-w

    it could be a theme or plugin issue

    Themes

    As a test switch to a default theme such as twentytwenty, and see if this fixes.

    Plugins

    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    Health Check & Troubleshooting

    Then come back


    ziseshiya
    Participant

    @ziseshiya

    If it’s a theme problem, I think it maybe difficult to deal with it. So I can temporarily close the bbpress plug-in to remove users, which should have no impact, right?


    Robin W
    Moderator

    @robin-w

    yes, that should be fine – just do it when the site is least active !


    ziseshiya
    Participant

    @ziseshiya

    That’s fine! Thank you very much!

Viewing 6 replies - 1 through 6 (of 6 total)
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