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Critical error when responding to a topic from the front-end

  • @traddictiv

    Participant

    Hi. I get a “There has been a critical error on this website.” error message when responding to a topic on the front-end of our website. All was working well until recently, but now responding to topics stopped working…

    Not sure if this is related to using WordPress Version 6.4.1?
    I have tried disabling plugins, but the issue persists…

    I do not use any theme as I use Oxygen Builder which “disables” any WordPress theme and overwrites them. I have not had any update on Oxygen for a while and bbPress was working fine all this time…

    Also, finally, I have disabled and re-enabled the plugin and re-saved all the settings, but again, the issue persists…

    I am using PHP 8.2. How can I fix this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
  • @robin-w

    Moderator

    The site will send an email to the administration email address set in

    dashboard>settings>general

    This will tell you what the error is, post that back here

    @traddictiv

    Participant

    No email was received unfortunately… I have checked, including the spam/junk folders… Anything else I could check?

    @robin-w

    Moderator

    in that case if you have the capability – turn on debug

    https://wpforms.com/developers/how-to-enable-debugging-in-wordpress/

    @traddictiv

    Participant

    It looks like the error is coming from another plugin: Swift Ai.
    I am contacting this developer. Thanks for your help 🙏🙏🙏

    @robin-w

    Moderator

    no problem, come back if we can help further

    @robin-w

    Moderator

    you might also want to check that email from your site is working, you can use this plugin

    Check & Log Email

    If you enable logging, then even if they don’t come you can see it in the log.

Viewing 6 replies - 1 through 6 (of 6 total)
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