Hello! I installed bbpress about a month ago and have been trying to create moderators. When I send an invite the user becomes a participant, and I get get an error message when I try to switch the user to moderator.

Can anyone help?

[@robin-w Moderator 3 years ago]

can you share the error message?

[@mathieuhodgson Participant 3 years ago]

“Une erreur est survenue lors de la mise à jour de @moderateurjp”

Or in English

“An error occured during the update of @moderateurjp”

[@robin-w Moderator 3 years ago]

so how are you switching the user – eg

dashboard>users>edit user

or elsewhere?

[@mathieuhodgson Participant 3 years ago]

Exactly

dashboard>users>edit user

[@robin-w Moderator 3 years ago]

ok, I am not sure what is happening

it could be a theme or plugin issue

Themes

As a test switch to a default theme such as twentytwenty, and see if this fixes.

Plugins

If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

Health Check & Troubleshooting

Then come back