[cyberfred78]

Hi
I am using ASTRA pro theme 4.6.9 and bbpress 2.6.9
I have a strange behavior for which I was not able to find any solution :

When anybody has to consult the user’s profile of a post, the sidebar of the profile page is not the same as the rest of the website. The content is the same but not the aspect :

Here is the sidebar for all pages of the website :

Here is the sidebar that for the bbpress user profile:

Does anybody can help me to fix this issue ?
thanks for your help
Regards

[Robin W]

bbp style pack

once activated go to

dashboard>settings>bbp style pack>theme support

[cyberfred78]

Hi
This plug-in was already in place.
I did not find the option that you mentioned for theme support. Did you mean theme priority ?
I made some changes with theme priority and did not succeed too.

Can you please clarify to which tab should I go?

Thanks for your help
Regards

[Robin W]

I suspect that I have not coded for Stra pro as well as the free astra – I’ll take a look later today

[cyberfred78]

Really ? ok super so I do not go further for the fix with the “theme support” option ?
Regards

[Robin W]

ok, so I have just taken a look.

The Astra issue I was thinking about was slightly different, and was fixed a while ago by Astra.

Is your site public, and can the above page been seen, as Then I can understand the problem better

[Robin W]

and
are you using a child theme?
do you have/know how to use FTP?

[cyberfred78]

Hi my website is https://bailleursre.fr
This is a test version on a production domain so you can register and post on the forum and go back to see your profile this should replicate the issue

No I am not using any child theme.
I know how to use FTP what do you want me to do ?
regards

[Robin W]

as a quick test, can you try

install https://en-gb.wordpress.org/plugins/code-snippets/

and add this code

function rew_astra_bbpress_fix ($value) {
		if (bbp_is_single_user()) return false ;
		if (bbp_is_search()) return false ;
		if (bbp_is_topic_tag()) return false ;
		if (bbp_is_single_view()) return false ;
return $value ;
}

add_filter ('astra_single_layout_one_banner_visibility', 'rew_astra_bbpress_fix', 50) ;

[cyberfred78]

Hi I installed the plug in
the website is no more reachable.
I hope this is not a consequence : 504 Gateway Time-out

[Robin W]

so was that on plugin activation?

[Robin W]

if it is use ftp to take out the code snippets plugin

[cyberfred78]

site became reachable after 5 minutes I continue the test

[cyberfred78]

ok I created a snippet with the code about inside and activate it
there is no change

[Robin W]

ok, thanks, let me have a think

[cyberfred78]

ok, I found a solution for the moment this only occurs when seeing a profile so with Bbpress style pack I avoid seeing profile. This fixes the issue for the moment. Only the admin can see the profile and then get the issue.

[Robin W]

ok, I don’t have access to the astra pro plugin, so hard for me to replicate.

If you are happy that you are fixed, I’ll leave it there.

[cyberfred78]

This is not related to astra pro because my astra was not registered when I posted the issue.

[Robin W]

It’s kinda hard to fix issues if the original post starts with
‘I am using ASTRA pro theme 4.6.9 and bbpress 2.6.9’ and now you say that you were not using this.

But I cannot immediately replicate with the current free theme, and will leave it for the time being

[cyberfred78]

Yes I am using ASTRA Pro theme and I do not know if the fact that the licence key is registered or not has an impact
No problem I will us it like this you can close this request.
regards

[Robin W]

thansk 🙂