[srsroccoreport]

We’ve run into the following issue on our site.

Whenever a new Free Member registers, they should get a custom role called Free Membership Plan. However, bbPress overrides this somehow and the role they receive is Participant. This happens even if we choose not to have all new members added to the Participant role.

On our site, we use Paid Memberships Pro which manages user levels (who gets access to what content), so in addition to WordPress’ site roles, we have user levels and bbPress’ forum roles.

We have deactivated bbPress and the issue went away. However, we would love to keep using bbPress as our Forum software.

Would anyone be willing to help us out here?

Thanks,
Steve

[Robin W]

I’d suggest you raise this with PM Pro since you paid for the product.

You might (or might not) need this

https://www.paidmembershipspro.com/add-ons/pmpro-bbpress/

[srsroccoreport]

Hi Robin.

Thanks for the quick reply.

We have that PMP add-on installed.

I’ve already reached out to PMP support and they’ve said the same thing – to reach out to bbPress support…

[Robin W]

I know that quite a few bbpress sites use PM Pro, and I have not seen this as an issue and it doesn’t come up in a search.

I don’t have PM pro, so can’t directly help further.

Given that you have paid for a product which claims to be a bbpress integration product, I would expect support or a refund if it does not work.