Hi,

We recently moved our site from a previous host to WordPress.com, and in doing so updated the site to the Twenty Twenty-Four theme. We use bbPress for discussion forums because it integrates with Memberpress courses.

All was good on the old site, but now bbPress and any mentions of Forums has disappeared from the WP Admin dashboard. I’m double checked that I am a bbPress keymaster, and also installed the bbPress Style Pack plugin, but don’t see anything there that solves my problem. I have also seen some people with a similar issue say that the All in One SEO plugin was the culprit, but that is not installed on the site.

We are running version 6.4.3 of WordPress.

Can anyone please help me get forums working!

Thank you!

[@robin-w Moderator 10 months, 2 weeks ago]

so you cannot see bbpress on either the frontend and the backend – yes? or just the backend?

[@mikeraine11 Participant 10 months, 2 weeks ago]

Yes, neither the frontend nor the backend.

In the WP Admin dashboard, there is no Forums tabs or any mentioned of Forums or bbPress in settings menu.

On the frontend website, when you go to the forums URL (https://turnaroundinterview.com/forums/), it says Page Not Found.

[@robin-w Moderator 10 months, 2 weeks ago]

ok, so you definitely have bbpress enabled 🙂

it could be a theme or plugin issue

Themes

As a test switch to a default theme such as twentytwenty, and see if this fixes. don’t use twenty twenty four, as it is an FSE theme

Plugins

If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

Health Check & Troubleshooting

Then come back

[@mikeraine11 Participant 10 months, 2 weeks ago]

I’ve read that WordPress’s new FSE themes such a Twenty Twenty Four can be an issue with bbPress because bbPress is so out of date (hasn’t been updated in over 2 years, which is very concerning).

However, I am VERY reluctant to change themes. We JUST went through a lot of time and work to rebuild the site after migrating from the old host to WordPress.com because the old custom theme was not compatible with Jetpack. I chose Twenty Twenty-Four because I assumed, as the newest WordPress default theme, that it was the most future-proof and would avoid compatibility issues.

Is there just no way around this issue while keeping the Twenty Twenty Four theme?

[@robin-w Moderator 10 months, 2 weeks ago]

I’m not suggesting you change themes, simply that you do this as a test. This just lets us see where the problem lies so that we can fix it.

bbpress works fine with 2024 as long as you fixed it at the theme support tab in style pack settings to enable it for FSE theme.

[@mikeraine11 Participant 10 months, 2 weeks ago]

I did make a mistake in either clicking the wrong option or not saving it when making a change in the the theme support tab in bbp style pack. Now the discussion forms are showing up on the frontend of the website when you go to https://turnaroundinterview.com/forums. However, there is still no Forums tab in the dashboard or any sight of bbPress in the settings menu.

Any clues now?

BTW, thank you for your help with this. My frustration has been boiling and sorry if that becomes apparent 🙂

[@robin-w Moderator 10 months, 2 weeks ago]

ok, so we are back to the fault finding

It’s not twenty twenty four as I’ve just double checked that, so I’d suspect another plugin if you are happy that your role has keymaster.

so use the healthcheck tool to test you site with just bbpress and your theme, and then add back plugins until you get the problem