Thank you Pascal. I had Askimet installed, which has no whitelist option so I’m giving WangGuard a try. I will see if this works.
The member says she tried logging in at work and on several different devices.
Thanks for responding.
She is the only one that has reported this particular issue (we have over 2000 members). Also, she was not a new user when she reported the problem. She had already posted several comments successfully. I do not see her comments in my spam folder, but it is possible that’s where they are going.
If she has somehow been marked as a spammer, how can I fix this?
