Yes I am using ASTRA Pro theme and I do not know if the fact that the licence key is registered or not has an impact
No problem I will us it like this you can close this request.
regards
This is not related to astra pro because my astra was not registered when I posted the issue.
ok, I found a solution for the moment this only occurs when seeing a profile so with Bbpress style pack I avoid seeing profile. This fixes the issue for the moment. Only the admin can see the profile and then get the issue.
ok I created a snippet with the code about inside and activate it
there is no change
site became reachable after 5 minutes I continue the test
Hi I installed the plug in
the website is no more reachable.
I hope this is not a consequence : 504 Gateway Time-out
Hi my website is https://bailleursre.fr
This is a test version on a production domain so you can register and post on the forum and go back to see your profile this should replicate the issue
No I am not using any child theme.
I know how to use FTP what do you want me to do ?
regards
Really ? ok super so I do not go further for the fix with the “theme support” option ?
Regards
Hi
This plug-in was already in place.
I did not find the option that you mentioned for theme support. Did you mean theme priority ?
I made some changes with theme priority and did not succeed too.
Can you please clarify to which tab should I go?
Thanks for your help
Regards
