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Validation Key

nomisrenrut
Member

@nomisrenrut

12 years, 9 months ago

I have created a basic set-up and some of us have log’d in fine, but others are not having much luck. It appears that when they click the Activation link in the email they get sent – it asks for a Valitation Key – but none is supplied on the email – and they are unable to join in.

Any ideas what I may be missing here –

Viewing 2 replies - 1 through 2 (of 2 total)

nomisrenrut
Member

@nomisrenrut

12 years, 9 months ago

When is asks … Please provide a valid activation key … do they have to think up a ‘key’ that they should remember?? I don’t recall this being so.

Any help would be appreciated – thanks

egpritchard
Participant

@egpritchard

11 years, 2 months ago

I recently ran into this issue as well and found that troubleshooting the plugins associated with the site resolved the issue. There was a specific plugin that was causing the problem. I simply deactivated them and activated them by trial an error until I isolated the culprit. I realize this is an older post but maybe someone will benefit from this solution.

Viewing 2 replies - 1 through 2 (of 2 total)

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