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Administrator not receiving forum notification emails

  • @vixel

    Participant

    Hi there 👋

    We’re using bbPress on a WordPress site and we’ve noticed that the forum administrator is not receiving email notifications when someone creates a new topic or replies to an existing one.

    Here’s what we’re seeing:
    • WordPress email is working fine — we’re using SMTP and other emails are being delivered correctly.
    • Users who subscribe to forums or topics do receive notifications with no issues.
    • The only problem is with the forum administrator / super admin, who does not receive any notification emails at all.

    Environment:
    • WordPress: 6.9
    • bbPress: 2.6.14

    Our questions:
    1. Does bbPress send notifications to administrators automatically?
    2. Is there a specific role, setting, or filter we should enable so administrators receive all notifications?

    We need the admin to be notified so they can reply within 24 hours, but without email notifications this becomes difficult.

    Any help or guidance would be much appreciated — thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • @robin-w

    Moderator

    bbpress is a ‘light’ plugin and you will need an additional plugin to ensure admins get notified

    Install

    bbp style pack

    once activated go to

    dashboard>settings>bbp style pack>moderation

    for how to set this up

    @vixel

    Participant

    Thanks for the suggestion 🙏

    However, I checked the bbp style pack plugin on WordPress.org and it doesn’t add email notification functionality to admins — it mainly adds styling options and display features for bbPress, not admin notifications. 

    Do you know if we should use something like:

    👉 bbPress Notify (No-Spam), a dedicated plugin that actually sends emails to site admins when new topics or replies are posted? 

    Thanks again!

    @robin-w

    Moderator

    bbPress Notify (No-Spam) works fine as far as I know

    @vixel

    Participant

    I’ll give bbPress Notify (No-Spam) a try and see how it works on our setup.
    Appreciate the help

Viewing 4 replies - 1 through 4 (of 4 total)
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