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User unable to create new topic


  • Manaus
    Participant

    @manaus

    2 days, 1 hour ago

    A forum user notified me that he cannot post a new topic. He writes the the title, the post body, the tags, and then on clicking on ‘send’ the page gets refreshed on the topics list view, and at the bottom he can still view the post contents still in the form, with the form prefilled with the data already entered.

    His role is participant, and for the sake of testing I faked a participant role to check if the role was blocked. It is not. I managed to post a new toping without hassle.
    The Forum is open.

    Where or how can I get more details about the process? What’s blocking, or what errors are returned, maybe they are hidden. Any suggestion?

    v2.6.11 and wp6.6.2 with following plugins installed

    Plugins:
    bbp style pack
    bbp user ranking
    bbppress notify (no-spam)
    GD bbPress Toolbox Pro

    Thank you very much

Viewing 1 replies (of 1 total)

  • Robin W
    Moderator

    @robin-w

    1 day, 21 hours ago

    sounds like there is something that bbpress is seeing as an error or not filled in field.

    My suggestion would be to get a screenshot of the fields he has completed (and any he hasn’t) and try the exact entry the is trying to create.

    I’d also get him to try posting a test topic with something simple in another forum, or posting a reply to see if it is him, or what he is posting that is the issue

Viewing 1 replies (of 1 total)
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