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What could be causing notifications to not be received, notifications not being sent. I am using GoSMTP and other emails are sent out with no problem. Where is the coding for this feature?

Does it matter if topic posts are made from the frontend or the backend for the subscribe notification to work? In our forum topics are created only in the backend by moderators.

I should mention I installed the style pack. I have verified users that are subscribed to the forum.
I went into Subscription Emails and ran ‘Sent Test Topic Email’. The test email was sent out with no problem. I then posted a topic in the forum. No email notification was sent out.

I am thinking if topics are posted from the backend, or maybe from moderators, that email notifications do not work. Can someone test this? I cannot test it because we do not have topic creation on the front end. (We have customized fields that we could never get to work on the frontend so made topic creation via backend.)

Currently only have a few sunscribeessubscribers since it is not working.

Not going into spam I know because check and login plug-in shows no emails going out.

I put the following code within my theme’s functions.php file. I created a topic under the only forum I have on the site. I published it. Subscribers never received the notification. I checked emails log. It does not show any email being sent out. I am still wondering if the issue can be that if a topic is created within the backend instead of frontend could be causing the problem.

/**
*begin edit for subscribe notification to work
*/
if( function_exists( 'bbp_get_topic_post_type' ) ){
	function newtech1_bbpress_new_topic( $post ) {
		if( isset( $post->post_type ) && $post->post_type == bbp_get_topic_post_type() ){
			do_action( 'bbp_new_'.bbp_get_topic_post_type(), $post->ID , $post->post_parent, [] , $post->post_author );
		}
	}
	add_action(  'draft_to_publish' ,  'newtech1_bbpress_new_topic', 10 );
}
/**
*end edit for subscribe notification to work
*/

I am happy to report that code works great. The two custom fields show up in the email notification.

Here are all the custom fields. I should be able to take what you have done and make all them work. Hopefully not break anything.

<strong>YOU CHOOSE HOW MUCH INFORMATION YOU ENTER</strong><br>
<strong>Catch Date & Time:</strong> <?php the_field( 'catch_date_time' ) ; ?><br>
<strong>Anglers:</strong> <?php the_field( 'anglers' ) ; ?><br>
<strong>Weather:</strong> <?php the_field( 'weather' ) ; ?><br>
<strong>Fish Caught:</strong> <?php the_field( 'fish_caught' ) ; ?><br>
<strong>Kept or Released:</strong> <?php the_field( 'kept_or_released' ) ; ?><br>
<strong>Lake Point Marker:</strong> <?php the_field( 'lake_point_marker' ) ; ?><br>
<strong>Water_Features:</strong> <?php the_field( 'water_features' ) ; ?><br>
<strong>Speed:</strong> <?php the_field( 'speed' ) ; ?><br>
<strong>Fish Depth:</strong> <?php the_field( 'fish_depth' ) ; ?><br>
<strong>Lake Depth:</strong> <?php the_field( 'lake_depth' ) ; ?><br>
<strong>Method Used:</strong> <?php the_field( 'method_used' ) ; ?><br>
<strong>Lure & Color:</strong> <?php the_field( 'lure_color' ) ; ?><br>

BUT there are two custom fields that are done differently, do not know how I would do them. It is the image field and the location field, but maybe they work the same way.

<strong>Image:</strong>
<?php 
$image = get_field('image');
if( !empty( $image ) ): ?>
    <img src="<?php echo esc_url($image['url']); ?>" alt="<?php echo esc_attr($image['alt']); ?>" />
<?php endif; ?> <br>

<br>
<br>
<strong>Fishing Location: </strong> <?php the_field( 'location' ) ; ?><br>
<?php 
$location = get_field('location');
if( $location ): ?>
    <div class="acf-map" data-zoom="13">
        <div class="marker" data-lat="<?php echo esc_attr($location['lat']); ?>" data-lng="<?php echo esc_attr($location['lng']); ?>"></div>
    </div>
<?php endif; ?>

Error-Fish Caught Field

This field has radio buttons for each type of fish caught. So the poster does not have to type in the species of fish. Instead the choose the appropriate radio buttons.

The email shows the result for this field as the word ‘array’.

Is there a way to resolve that without having to change this to a text field where they type in each species of fish?