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Cannot create moderator for forum


  • mathieuhodgson
    Participant

    @mathieuhodgson

    2 years, 10 months ago

    Hello! I installed bbpress about a month ago and have been trying to create moderators. When I send an invite the user becomes a participant, and I get get an error message when I try to switch the user to moderator.

    Can anyone help?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Robin W
    Moderator

    @robin-w

    2 years, 10 months ago

    can you share the error message?


    mathieuhodgson
    Participant

    @mathieuhodgson

    2 years, 10 months ago

    “Une erreur est survenue lors de la mise à jour de @moderateurjp”

    Or in English

    “An error occured during the update of @moderateurjp”


    Robin W
    Moderator

    @robin-w

    2 years, 10 months ago

    so how are you switching the user – eg

    dashboard>users>edit user

    or elsewhere?


    mathieuhodgson
    Participant

    @mathieuhodgson

    2 years, 9 months ago

    Exactly

    dashboard>users>edit user


    Robin W
    Moderator

    @robin-w

    2 years, 9 months ago

    ok, I am not sure what is happening

    it could be a theme or plugin issue

    Themes

    As a test switch to a default theme such as twentytwenty, and see if this fixes.

    Plugins

    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    Health Check & Troubleshooting

    Then come back

Viewing 5 replies - 1 through 5 (of 5 total)
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