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Twenty Twenty Theme Causing Jumbled Text on Forum Page

  • @deborah86

    Participant

    3 years, 7 months ago

    I am currently using the Twenty Twenty theme. The theme is causing jumbled text on the forum page.

    Forum Page

    I have tried both bbPress and BuddyBoss. I have the same issue. I contacted BuddyBoss, they stated there is an issue with the Twenty Twenty theme. I contacted the admins at the Twenty Twenty theme. They told me to go to bbPress for support. I cannot locate the issue in the code.

    See Twenty Twenty theme ticket

    I also completed the additional troubleshooting steps:

    • Deactive plugins – this did not solve the issue
    • Themes – switching the themes fixes the issue. I contacted the Twenty Twenty theme authors. They told me to contact you.
    • Selecting the default permalinks – I am already using the default permalinks
    • Repair Forums – this did not solve the issue
    • Using WP Debug – no debug issues appeared
    • Diagnose Javascript errors – there are no javascript errors appearing

    I have basically tried everything besides resetting my WordPress website. Nothing seems to work.

Viewing 7 replies - 1 through 7 (of 7 total)

  • @robin-w

    Moderator

    3 years, 7 months ago

    hmmm..

    ok, let me try and unpick this to help you.

    buddyboss is a private development that includes bbpress and buddypress in it, buddyboss has its own theme, and is designed to work with that. it is really designed as a paid solution with its own theme. https://www.buddyboss.com/

    Buddyboss is not a replacement for buddypress and/or bbpress – these free plugins are just used by it.

    As the twenty twenty support says in their first post ‘I used the steps above to try and reproduce the issue you described, but I was unable to. When testing, I see the list of forums available as expected.’

    bbpress works fine with twentytwenty, as indeed does bbpress and buddypress work with twentytwenty.

    I suspect this issue is with using Buddyboss with the twentytwenty theme, and buddyboss may well consider that to be an issue with twentytwenty and not their problem, just as Ford might consider you using a Chevolet gearbox on a Ford and not working to be a Chevrolet issue. Since buddyboss is a paid solution, I cannot test to find out what is wrong.

    I suspect the issue is with the default template that something is trying to use, and might be quite simple to fix, but as I don’t have access to Buddyboss without buying it, I can’t say.

    @deborah86

    Participant

    3 years, 7 months ago

    @robin-w

    buddyboss is a private development that includes bbpress and buddypress in it, buddyboss has its own theme, and is designed to work with that. it is really designed as a paid solution with its own theme. https://www.buddyboss.com/

    Buddyboss is not a replacement for buddypress and/or bbpress – these free plugins are just used by it.

    I understand.

    As the twenty twenty support says in their first post ‘I used the steps above to try and reproduce the issue you described, but I was unable to. When testing, I see the list of forums available as expected.’

    bbpress works fine with twentytwenty, as indeed does bbpress and buddypress work with twentytwenty.

    Neither bbpress or BuddyBoss are working correctly on my website with the Twenty Twenty theme. That is why I am contacting both bbPress and BuddyBoss for support. I have tried both plugins.

    I first had the issue with bbPress. I installed BuddyBoss to see if I would have the same issue. I still had the same issue.

    I contacted BuddyBoss. They told me to contact the twentytwenty theme developers because it is an issue with the theme. I contacted them. They told me it is an issue with BuddyBoss and bbPress since I experience the same issue with both plugins. Now, I am contacting bbPress and BuddyBoss for additional help.

    I have had the website since November and I am unable to replicate the issue on a brand new WordPress install. I don’t know if the age of the website makes a difference.

    I suspect this issue is with using Buddyboss with the twentytwenty theme, and buddyboss may well consider that to be an issue with twentytwenty and not their problem, just as Ford might consider you using a Chevolet gearbox on a Ford and not working to be a Chevrolet issue. Since buddyboss is a paid solution, I cannot test to find out what is wrong.

    I suspect the issue is with the default template that something is trying to use, and might be quite simple to fix, but as I don’t have access to Buddyboss without buying it, I can’t say.

    I understand this is also an issue with Buddyboss and the twentytwenty theme. I have also contacted their support. I am contacting you for help with the bbPress plugin.

    The BuddyBoss platform is opensource. You can download it on their website without paying.

    Please explain to me why I am having the same issue with bbPress. Why is bbPress not working correctly with the twentytwenty theme but it works fine with the other themes?

    @deborah86

    Participant

    3 years, 7 months ago

    @robin-w

    I contacted the support at the twentytwenty theme. They asked me to request that you open a ticket if you think the issue is with their theme.

    Here is their response:

    I’m not able to replicate the scenario from the screenshot you showed in the original report, but it looks to me like bbPress’ themes and styles are being removed from the page for some reason. As @desrosj mentioned though, the plugin you are working with is a premium one, so it’s not possible for us to look into this any deeper, but it certainly appears to be a problem on their end. If they know for certain the problem is with the theme, I would suggest you let them know that they should open a ticket (or provide details in this one) as to what that problem is, so we can find a solution together.

    https://core.trac.wordpress.org/ticket/53147#comment:6

    @robin-w

    Moderator

    3 years, 7 months ago

    Thanks for your further input.

    bbpress and buddypress are free software offered with free support, I an just a user of bbpress who helps out here.

    With just bbpress and buddypress, the twentytwenty team could not replicate your issue, I cannot replicate your issue, and now you say you are not able to replicate the issue on a brand new installation. Therefore this would suggest it is individual to your site as I said probably a template issue, not an issue with bbpress or buddypress.

    you could try

    bbPress WP Tweaks

    and see if changing the template works

    @deborah86

    Participant

    3 years, 7 months ago

    @robin-w

    Thanks for your help. It is a template issue. Unfortunately, I am unable to reinstall a brand new version of the Twenty Twenty theme. When I delete it and reinstall it, I get my same settings as before.

    Now, I have to build a brand new website on a new WordPress install. 🙁

    @deborah86

    Participant

    3 years, 7 months ago

    @robin-w

    I figured out what the bug is in the Twenty Twenty theme. When the post settings are set to “Summary” in the Customizer, the page displays text. This is an issue with the theme not your plugin.

    @robin-w

    Moderator

    3 years, 7 months ago

    @deborah86 – great – thanks for posting your findings – really appreciated !

    This will help others getting the same issue

Viewing 7 replies - 1 through 7 (of 7 total)
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