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BB Press login problem

  • @larajdesigns09

    Participant

    Hi,
    When a forum user clicks password reset, it sends them an email. They click the link in the email which takes them to the password reset page again, where they input in their email (not a new password). This creates a loop where they cannot set a new password.

    “Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.”

    Thanks for your help.

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Viewing 1 replies (of 1 total)
  • @robin-w

    Moderator

    bbpress just us wordpress login, so the issue is probably outside bbpress.

    It could be a theme or plugin issue

    Plugins

    Deactivate all and see if this fixes. if it does, start with bbpress and re-enable one at a time to see which is causing the error.

    Themes

    If plugins don’t pinpoint the problem, as a test switch to a default theme such as twentyfifteen, and see if this fixes.

    Then come back

    that is the definitive way, but you could start with any plugins that relate to logging in if you have any.

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