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Member not getting email notifications.


  • Kris35
    Participant

    @kris35

    10 years, 8 months ago

    THey are coming through fine on my test user accounts. Could this be a firewall problem or something else their end?

    Thanks,

    Kris

    UPDATE: sorry, its the notify me tab underneath the text editor that isnt working.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Robin W
    Moderator

    @robin-w

    10 years, 8 months ago

    Just one user, or all?

    I’d check the email address in users is absolutely correct.


    Kris35
    Participant

    @kris35

    10 years, 8 months ago

    Just one user. The email in Users must be correct as I havent touched or edited them in any way? I will double check though – thankyou.


    Robin W
    Moderator

    @robin-w

    10 years, 8 months ago

    If some are getting and one is not, I’d strongly suspect that it is going into the junk mail of the recipient.

    They should be able to add your sites email address to their safe email addresses and the try again !

Viewing 3 replies - 1 through 3 (of 3 total)
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