Re: installation help
If you put in username, password and database name, it sound like the only thing missing is the host name, which is localhost by default, but maybe you need to set a different host name.
This setting is hidden during installation by a link called something like “Show advanced database settings.” When you click that you will see two additional fields: host name and table prefix. My guess is that you need to set the host name.
What host name does the host tell you the database resides on, what are their instructions?