Support Forum Plugin not Updating Status

(5 posts)

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HowToGeek
Member

I'm unable to update the status of a topic when using the support forum plugin.

I've tried this on both php4 and php5, with slugs enabled and without, but it's just not triggering anything. I change the drop-down menu, hit the button, but it never changes the status.

I've done a mysql trace and I don't see any update statements being fired... I'm going to break out the debugger in a minute, but thought I'd post something here to see if anybody has a quick answer.

The plugin works perfectly other than this one thing.

Posted 1 year ago #
sambauers
Key Master

I seem to remember that you had removed all the javascript from your site. The updater uses an Ajax call to change the status. I'm not sure which bit of javascript it needs, but it needs it.

Posted 1 year ago #
HowToGeek
Member

I added the javascript back in but still didn't have any luck.

Posted 1 year ago #
sambauers
Key Master
You also need to have the "bb_head" hook in your template head below the enqueue javascript call.
```
<?php bb_head(); ?>
```
Posted 1 year ago #
HowToGeek
Member

I've got that there as well...

I'm going to break out the debugger and figure out what is going wrong.

Posted 1 year ago #

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