bbPress with custom permissions
Hi! I’m new to bbPress and have some questions. I wouldn’t mind paid consulting so if you’re an expert please let me know how to get in touch.
I run a business providing support plans which customers subscribe to for ongoing tech support for their WordPress site. I want to have a system where I am able to log all the support activities for each customer. Each post would then be a support incident for the customer. They would then be able to login to see a history of the activity in their account.
I am thinking of creating a forum for each customer and a new thread (topic) for each support incident. Customers are not allowed to create new threads – they can only comment. My question is how to setup bbPress so that:
1. Customers can only view threads in forums that they have access to
2. Customers can only comment on existing threads and cannot create new threads
3. Customers receive notifications of new threads to forums that they are assigned to.
I would really appreciate any pointers. Thanks all!
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