bbPress support forums Tag: pages

bbPress support forums Tag: pages http://bbpress.org/forums/ bbPress support forums Tag: pages en Tue, 02 Dec 2008 22:30:24 +0000 chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone/page/2#post-20141 Thu, 23 Oct 2008 05:37:51 +0000 chrishajer 20141@http://bbpress.org/forums/ Right - that's what we did. I figured it was related to the way the bb-attachments plugin works. Thanks. Weird combination of bb-attachments and mini-track at the same time. _ck_ on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone/page/2#post-20140 Thu, 23 Oct 2008 05:06:12 +0000 _ck_ 20140@http://bbpress.org/forums/ Ah you have the exact situation I had made a note of in the back of my mind but had not made a fix for yet because I didn't think it would be common - bb-attachments is like a page access for every image load because it loads bbPress. You have so many images, it's trigging the "too fast" feature. I haven't addresses that yet. You can turn off the ban feature by setting these to zero: <pre><code>$mini_track_options['ban_speed'] = 0; $mini_track_options['ban_pages'] = 0;</code></pre> chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone/page/2#post-20133 Wed, 22 Oct 2008 19:19:24 +0000 chrishajer 20133@http://bbpress.org/forums/ Hi _ck_ The 503 error was happening after just loading one page a couple times in a row, or going from page one of this topic to the second page. The page where the problem was first observed is <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> You don't need to load 100 pages in the session, or 50 pages in a minute. All you needed to do was load the first page of that topic, then try and access the second page. That's where you typically got the 503. If you didn't, simply F5 or CTRL-SHIFT-R would sometimes cause the 503. It seems like something is being counted as a page access when it's not. It's as if loading the first page of that topic counts as 30 page views, then loading page two is another 25 or 30 and you get the 503. There are <a href="http://bbpress.org/forums/topic/second-page-gone#post-19868">lots of plugins</a> installed. I thought at first that the bb-attachments plugin might be causing the problem since there are lots of embedded images in that topic. I know what *should* count as a page access, but it seems like some pages are being counted multiple times based on the content of that page. If you need more debug info or logs to see what's going on, please ask here. Right now both those throttling things are turned off (pages in a row in a certain time period and pages per session) and the forum seems to be working fine. _ck_ on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-20132 Wed, 22 Oct 2008 16:03:42 +0000 _ck_ 20132@http://bbpress.org/forums/ The 503 is the auto-ban feature if they download too many pages too quickly. Shouldn't happen until you pass 20+ pages and then only if you read more than 50 pages in a minute (which is crazy fast). But it can be disabled or increased as desired. And yes, it does block by session so another browser open on the same computer would not be banned (it's a feature). chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-20129 Wed, 22 Oct 2008 14:23:25 +0000 chrishajer 20129@http://bbpress.org/forums/ Looks like the 503 error was coming from the mini-track plugin (I confirmed this by changing the message slightly to see if the message was being generated by Apache or this plugin.) So far, it looks OK, but it's only been a day. More testing to follow. chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-20047 Sun, 19 Oct 2008 20:25:29 +0000 chrishajer 20047@http://bbpress.org/forums/ Actually, trying to access the same URL from another client at the same IP (wget vs. Firefox, where the 503 was first seen) also works. Why would the server return a 503 to one client and not the other at the same IP? chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-20046 Sun, 19 Oct 2008 20:18:45 +0000 chrishajer 20046@http://bbpress.org/forums/ In testing this, the host, Dreamhost, suggested turning off mod_security, which was done, but the errors persist. One thing I cannot understand: when accessing this URL: <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> Sometimes it works, sometimes it does not. Sometimes it gives a 503 error, service not available. However, when that happens, the main site on the same server still loads fine: <a href="http://harrismarine.co.nz/" rel="nofollow">http://harrismarine.co.nz/</a> Also, accessing this URL from another computer (at another location): <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> is possible. So, why would a 503 error be served to some clients and not others, at the same time? chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19912 Tue, 14 Oct 2008 03:03:39 +0000 chrishajer 19912@http://bbpress.org/forums/ Yes, through my website - click my profile, find my site, find a way to contact me. I'm not trying to be difficult, just also not trying to spam the board. Or just <a href="http://www.google.com/search?q=chrishaje">google chrishajer</a>: I'm easy to find. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19911 Tue, 14 Oct 2008 02:29:32 +0000 brad_langdon 19911@http://bbpress.org/forums/ Yea I mean it works on my mac browser when the server seems to be down. I am with dreamhost. Cant see how to contact you through your profile, or do you mean through your site? chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19910 Tue, 14 Oct 2008 02:22:25 +0000 chrishajer 19910@http://bbpress.org/forums/ What type of server is this hosted on? And you mean it works in your Mac browser even when the server is having trouble? You can contact me via my profile if you need additional help. UPDATE: I am unable to add a new reply to this thread for some reason (the background image looks weird to me too all of the sudden) so I am posting this here: Yes, through my website - click my profile, find my site, find a way to contact me. I'm not trying to be difficult, just also not trying to spam the board. Or just <a href="http://www.google.com/search?q=chrishajer">google chrishajer</a>: I'm easy to find. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19909 Tue, 14 Oct 2008 02:18:06 +0000 brad_langdon 19909@http://bbpress.org/forums/ The thing is even when the whole site is down it almost always works on my mac...every time. So wouldn't that mean that it cant be the server? brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19908 Tue, 14 Oct 2008 02:05:33 +0000 brad_langdon 19908@http://bbpress.org/forums/ Yea that was me disabling some plugins. Thanks but I don't know anyone that knows how to fix this type of thing. I tried refreshing another page over and over and you are right it did the same thing only with more gibberish errors over top of the default bbpress error page. chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19907 Tue, 14 Oct 2008 01:59:25 +0000 chrishajer 19907@http://bbpress.org/forums/ I suggest you find someone you trust and give them access to that server or hosting account to help you with this. It's such a nice forum: you need to get these problems resolved. chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19906 Tue, 14 Oct 2008 01:58:27 +0000 chrishajer 19906@http://bbpress.org/forums/ Interestingly, I just checked the forum again, and it was inaccessible. So I tried the main website, and it came up. Then I tried the forum again, and it came up (so, it appears that the forum was down about 10 minutes this time.) But I got this error on the forum page for: <a href="http://harrismarine.co.nz/bbpress/topic.php?id=63" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=63</a> <code>Fatal error: Call to undefined function: avatarupload_display() in /mnt/local/home/harrismarine/harrismarine.co.nz/bbpress/bb-templates/kakumei/post.php on line 7</code> There were supposed to be 6 posts to that thread I think, but only the first one comes up, with this error, then there are no more replies. Then, I refreshed the same page, and I got this error: <code>Fatal error: Call to undefined function: show_view_count() in /mnt/local/home/harrismarine/harrismarine.co.nz/bbpress/bb-templates/kakumei/topic.php on line 9</code> That error kept coming up over and over when I refreshed the page. It seems to me that right now you're disabling plugins, but the call to the plugin function is still in the template, which is causing these errors. That points to a totally different problem, not the one that was causing the 503 before. This is something new and only because I think you disabled some plugins. chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19905 Tue, 14 Oct 2008 01:52:50 +0000 chrishajer 19905@http://bbpress.org/forums/ Not just displaying them, no. If you are processing them in some way before displaying them, then maybe. But just displaying them on a page would not cause this error. Another possibility is that the website is exceeding a bandwidth cap on the host. I don't know the details of the hosting plan, but it's possible that somehow the host is limiting or throttling the bandwidth or resource usage. It's still giving a 503 error for even the front page of the forum. Maybe with some sort of throttling, it takes your site down for a while after exceeding some cap? I never timed how long it gives a 503 after the first time it happens, but it seems like it's at least 10 minutes, maybe more. It's still down right now. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19904 Tue, 14 Oct 2008 01:47:12 +0000 brad_langdon 19904@http://bbpress.org/forums/ Would having alot of inline images be able to overload the server? chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19903 Tue, 14 Oct 2008 01:39:35 +0000 chrishajer 19903@http://bbpress.org/forums/ You might need more help than can be offered via a forum. The missing topgrey.gif file is not your problem: that's just a 404 file not found error. That won't bring down your forum. The missing.html file being missing is probably because the server is configured to display a custom 404 page, but it can't find that file either. But two 404 errors will not bring down your server. Upgrading to alpha will not fix your problem. You need to find the specific problem with your installation. Also, just loading page one of that topic 9, TWICE, caused the blank screen. So I doubt it even has anything to do with that thread having two pages. Just try loading any page twice and see if you experience the same thing I did (503 error, Service Not Available.) To me, it sounds like something in the bbpress forum is overloading your server. Could be one of the plugins causing an excessive amount of database queries, could be something exhausting PHP RAM. You need someone close to the server to be able to troubleshoot this. If it's a shared server, you might have a hard time finding the information you need. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19902 Tue, 14 Oct 2008 01:02:56 +0000 brad_langdon 19902@http://bbpress.org/forums/ And it is hard to test now as it works fine on my machine every time but not on some others...and then it will start working on those for no apparent reason. I am wondering if upgrading to alpha will help...or maybe make it worse? brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19901 Tue, 14 Oct 2008 01:00:50 +0000 brad_langdon 19901@http://bbpress.org/forums/ After checking my logs I basically have this over and over again... File does not exist: /mnt/local/home/harrismarine/harrismarine.co.nz/Images/topgrey.gif, referer: <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> File does not exist: /mnt/local/home/harrismarine/harrismarine.co.nz/missing.html, referer: <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> Every time that image is missing (that's the first error), there is a missing file after that called missing.html. These are the only errors that look like they link to the url that is causing the issue but I am no expert. I have fixed the image problem anyway but it didnt seem to fix anything. chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19871 Mon, 13 Oct 2008 04:33:40 +0000 chrishajer 19871@http://bbpress.org/forums/ Error log access is highly dependent on your hosting setup. If this is a shared server, you might have a control panel and in there might be access to logs. What is your hosting setup? If you don't have or can't find logs, then you can setup error logging for bbPress, then just log to a file for a while and try accessing this page 2 and see what gets logged. Then, find and fix the problem. I can post the code for custom error logging, or you can google for it. chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19870 Mon, 13 Oct 2008 04:31:47 +0000 chrishajer 19870@http://bbpress.org/forums/ > I can't really switch the theme as my clients > customers are using the site as we speak... > changing the site now wouldn't be a great look. Yeah, but it's broken now anyway, so what's worse? If you don't want to change it, I understand. How about just creating a duplicate of it, duplicate the database, copy over all the files from bbPress, then change the domain name or something, or just access it by subdirectory, all on the same server. See if it's still broken there. If it is, good, you have a good test environment. Now, try the stock theme, and try turning off plugins one by one (all twenty of them) and see when the problem goes away. You have far from a stock installation, so something in your forum or on your server has changed enough to create this problem. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19869 Mon, 13 Oct 2008 03:08:45 +0000 brad_langdon 19869@http://bbpress.org/forums/ Sorry for the dumb questions by the way and I do appreciate the help. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19868 Mon, 13 Oct 2008 02:49:07 +0000 brad_langdon 19868@http://bbpress.org/forums/ Thanks for the help. Plugins I am using are... Allow Images 0.7.1 Terms of Service 0.0.3 Human Test for bbPress 0.7.1 Post Count Plus - Dynamic.Titles & More! 1.1.5 bbPress Smilies 0.0.1 Quote 0.2 BBcode Lite 1.0.1 bbPress Attachments 0.1.11 Avatar Upload 0.8.3 My Views 0.1.2 BBcode Buttons Toolbar 0.0.4 BBPress Private Messaging 0.80 bbRatings 0.8.5 Mini Track 0.1.5 My Views module - Started/Participated Topics 0.1.2 Tweaks (mini-plugins) bb Topic Views 1.6.2 Simple Onlinelist 1.5 My Posts module - Most/Least Posts 0.1.1 Unread Posts 0.9.0 I cant really switch the theme as my clients customers are using the site as we speak...changing the site now wouldn't be a great look. How do I access the error logs? chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19866 Mon, 13 Oct 2008 02:07:54 +0000 chrishajer 19866@http://bbpress.org/forums/ That 503 error is back. You need access to server error logs, and if you don't have those, you will need to set up some custom error logging to see what's going on. Maybe a PHP resource is being exceeded when this happens. You need to find out why and I think that's the best way to do it, check the log for errors. I tried the topic first page, which was fine. Then I clicked the page 2 or next icon to get to page two, and it showed a blank screen. Then I tried just the forum page, and it showed a 503. I didn't think to check when the blank screen was up if that was a 503 error too. You are going to need access to some logs for additional info to fix this one. To see if it's your theme creating the problem, see if this happens with the stock theme. If it doesn't then you need to find the problem with your theme that is causing this. How about plugins? What plugins are you using? Maybe something that allows images is causing an out of memory error, if you all large images to be uploaded? brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19863 Mon, 13 Oct 2008 01:03:27 +0000 brad_langdon 19863@http://bbpress.org/forums/ Just posting again in the hope that someone might have a solution for this problem??? brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19738 Thu, 09 Oct 2008 10:06:00 +0000 brad_langdon 19738@http://bbpress.org/forums/ If anyone has any idea on how I can get this working again please let me know as I am am desperate. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19725 Thu, 09 Oct 2008 03:18:08 +0000 brad_langdon 19725@http://bbpress.org/forums/ Also I am now getting... <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> and it is working. So I am guessing you are only getting the other address (without the id=9) when it is not working which would mean the url is actually changing. How, I have no idea. brad_langdon on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19724 Thu, 09 Oct 2008 03:15:50 +0000 brad_langdon 19724@http://bbpress.org/forums/ Thanks for looking. See sometimes I get the same thing but right now it's all working fine... As for the solution, I have no idea how to do anything you suggested. I changed the template myself but I did not touch anything technical that would affect the posts etc, I only changed a bit of css and layout. Any ideas of how I could get this solved? chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19723 Thu, 09 Oct 2008 02:48:20 +0000 chrishajer 19723@http://bbpress.org/forums/ This is the error I'm getting right now: 503 Service Temporarily Unavailable chrishajer on "Second Page Gone!" http://bbpress.org/forums/topic/second-page-gone#post-19720 Thu, 09 Oct 2008 02:45:03 +0000 chrishajer 19720@http://bbpress.org/forums/ Looks like the whole server is gone now... Can't bring it up at all. The blank screen is likely a 500 Internal Server Error, so if you have access to error logs, that will help. If not, it's likely a syntax problem in a template file. I saw at first that you had a custom theme up there. You could try with a stock theme and see if the problem persists. One other thing I noticed is that the URL appeared incorrect. It looked like this: <a href="http://harrismarine.co.nz/bbpress/topic.php?page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?page=2</a> But the topic ID is missing in that URL. It should look more like this: <a href="http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2" rel="nofollow">http://harrismarine.co.nz/bbpress/topic.php?id=9&page=2</a> Maybe the pagination links in your theme got messed up somehow. I wasn't able to test any further because I can't bring up any pages at all on your forum right now.